Shipping & Returns Policy

1. Shipping Information

• Delivery Areas: We deliver all across Pakistan.
• Delivery Time: Orders are typically processed and delivered within 3 to 5 working days after confirmation.
• Shipping Charges: Standard shipping charges apply and will be clearly displayed at the checkout page.

2. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

3. Returns & Exchange Policy

• Return Period: Customers can request a return or exchange within 7 days of receiving the product.
• Conditions for Return: The product must be unused, in its original packaging, and in the same condition as received.
• Faulty Products: If you receive a damaged or incorrect item, we will exchange it free of charge.

4. Refunds

• After we receive and inspect the returned item, your refund will be processed within 7 working days.

5. Contact Us

• For any questions or concerns regarding your order, please contact us at info@shopwithsunny.com.